1. Data Controller
The controller of personal data is Krzysztof Urban, conducting unregistered business activity in accordance with Article 5 of the Act – Entrepreneurs’ Law, residing in Lublin (Poland), owner of the Urban Knowledge website, available at:
https://urbanknowledgepro.com
Contact regarding personal data processing:
contact@urbanknowledgepro.com
2. Scope of Collected Data
In connection with the use of the Website and the purchase of digital products, the following data may be processed:
first and last name
email address
billing data (if applicable)
IP address
data contained in correspondence
technical data related to the use of the website (e.g., information about the browser, device, activity on the website)
In the case of newsletter subscription, the email address and technical data related to subscription confirmation (e.g., IP address, date and time of subscription) are processed in order to send educational and commercial information regarding Urban Knowledge products and services.
Newsletter subscription is carried out using the double opt-in model, which means that confirmation of the email address is required by clicking the activation link sent to the provided email address.
Payment data is processed directly by external payment providers (Stripe, PayPal) in accordance with their terms and privacy policies. The Controller does not have access to payment card data.
3. Purpose of Data Processing
Data is processed for the purpose of:
fulfilling orders and delivering digital products
processing payments
contacting the customer
fulfilling legal obligations (accounting and tax)
handling complaints
conducting marketing activities of own products (with user consent)
analyzing website traffic and optimizing advertising activities
4. Legal Basis for Processing
Data is processed on the basis of:
Article 6(1)(b) GDPR – performance of a contract
Article 6(1)(c) GDPR – legal obligation
Article 6(1)(f) GDPR – legitimate interest of the controller (e.g., marketing of own products, statistical analysis)
Article 6(1)(a) GDPR – user consent (e.g., newsletter, marketing)
5. Data Recipients
Data may be transferred to entities supporting the Controller, in particular:
payment operators (Stripe, PayPal)
hosting providers
email system providers (e.g., MailerLite)
marketing and advertising tool providers (e.g., Meta Platforms – Facebook / Instagram)
accounting entities
IT companies maintaining the website
In the case of using mailing systems (e.g., MailerLite), these entities act as data processors based on data processing agreements (DPA).
Data is not sold or shared with third parties for commercial purposes.
6. Transfer of Data Outside the EEA
Data may be transferred outside the European Economic Area (EEA), in particular to the United States of America, in connection with the use of services of entities such as:
Stripe
PayPal
Meta Platforms
MailerLite
Data transfer is carried out in accordance with applicable GDPR regulations and with the use of appropriate legal safeguards, such as standard contractual clauses (SCC) or other mechanisms provided by law.
7. Data Retention Period
Data is stored:
for the duration of the contract
for the period required by tax regulations
until consent is withdrawn (in the case of marketing / newsletter)
until an effective objection to processing is raised
8. User Rights
Every person has the right to:
access their data
rectify data
erase data
restrict processing
data portability
object to processing
withdraw consent at any time
lodge a complaint with the President of the Personal Data Protection Office
To exercise these rights, please contact:
contact@urbanknowledgepro.com
9. Cookies
The Website uses cookies for the purposes of:
technical (ensuring proper functioning of the website)
statistical (analysis of website traffic)
marketing (conducting advertising activities, including remarketing)
As part of marketing activities, the Website may use tools such as Meta Pixel (Facebook Pixel) to measure the effectiveness of advertisements and tailor advertising content to users.
The User may change cookie settings at any time in their web browser.
10. Changes to the Privacy Policy
The Controller reserves the right to update this policy.
Changes take effect upon their publication on the website.
11. Data Secuirity
The Controller takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or destruction.
Do Not Sell Personal Data (for U.S. users)
The Controller does not sell personal data to third parties.
Users located in the United States, including California residents, have the right to request information about the personal data collected and how it is used.
Additional Information on Cookies
The Website may use additional analytical and tracking tools, including but not limited to cookies related to website performance, user behavior analysis, and advertising optimization.
Detailed information about specific cookies may be provided through browser settings or dedicated cookie management tools.
Global Compliance Notice
This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant international privacy standards.
Nothing in this Policy shall limit any rights granted to users under applicable local laws.